Refunds and credit support

Check the displayed terms

Purchases are not open yet. Subscription prices, billing intervals, credits per cycle, expiry and renewal terms will be listed on Pricing before payment becomes available. Do not infer a refund window or credit expiry from another service.

Generation and technical failures

Selecting a photo uploads it for processing in the active generator. Selecting a file does not itself submit a paid generation. Check the quoted credit cost before starting a task.

Leaving the page or signing out does not cancel work already sent to a provider. Review the final task status before submitting again. Tasks confirmed as technically failed follow the application’s credit-restoration process; report a discrepancy between final status and balance using the task reference.

Output quality

A completed result can contain AI artifacts in faces, hands, clothing, motion or audio. Describe a quality concern precisely and identify the relevant part of the result. Unlimited free retries are not promised.

Payment problems

For an unexpected or duplicate charge, preserve the order reference, date, amount and currency. Do not send sensitive card details. A restored credit balance and a payment refund are separate outcomes; any approved adjustment must be reconciled with the order and credit records.

The final purchase cancellation and unused-credit refund terms will be published before purchases open. Mandatory rights are unaffected. See Contact for support information.

Subscription questions

When subscriptions become available, the selected plan must explain renewal, cancellation, credit expiry and any unused-credit refund conditions. Cancellation of a future renewal, restoration of task credits and a refund of a past charge are separate actions. Do not assume one action completes the others.

If you believe a renewal charged incorrectly or did not add the stated credits, contact payment support with the order reference and charge date. Avoid sending the same payment again as a workaround. Final commercial terms will be stated on Pricing and in the Terms of Service before purchases open.